Visiting Hours

Updated Visitor Guidelines

Beth Israel Lahey Health has taken a number of steps to prevent the spread of COVID-19 in order keep our patients and staff safe. You can review our Safe Care plan here to learn more about what we’re doing to ensure your safety when you visit one of our facilities. Additional information on COVID-19 can be found here.

Visitor Guidelines

We understand the importance of being able to visit a patient while they are in the hospital, however, we have put temporary visitor restrictions in place to help protect everyone from COVID-19.

Thank you for your cooperation during this time, we are looking forward to welcoming visitors in a less restricted way as soon as we can. If you're looking to reschedule an appointment or to make a telehealth appointment, please contact your provider for more information.

Winchester Hospital Visitor Policy

Inpatient Units:

  • No visitors allowed.*

COVID-19 Suspected or Positive Patients on Precautions:

  • No visitors allowed.*

Emergency Department:

  • No visitors allowed.*
    Pediatric patients are allowed one parent/guardian.

Mother Baby Unit:

  • One support person only.
    No additional visitors allowed.

Labor and Delivery:

  • One/two support person(s) only.
    No additional visitors allowed.

Pediatrics/Special Care Nursery:

  • Parent(s)/guardian(s) only.
    No additional visitors allowed.

Outpatient:

  • Generally, no visitors. However, escorts are allowed during consultative visits but must be screened and wear a mask for the duration of the visit.
    People waiting for patients must wait outside the building. If you leave a mobile phone number with a member of our staff, that person will call you.

*Exceptions: A parent of a child under 18 years of age, attorneys of patients, and designated support persons/essential escorts of patients with intellectual and/or physical disabilities are allowed to be with a patient at any time. These individuals are not considered ‘visitors’ and the restrictions above do not apply.

In very special circumstances, accommodations approved by the care team will be allowed, including critical care and/or compassionate care situations and those with designated support persons.

Please note: Individuals meeting these exceptions will be screened and must wear masks while onsite at our facilities.

Grateful Patient Program

Through Winchester Hospital’s Grateful Patient Program, you can honor your physician, nurse or caregiver with a contribution to the hospital. It’s a wonderful way to say thank you for the care you or a family member received.

Home Care Services

At every stage of life and for every medical need, Winchester Home Care can help, with home care services for people facing challenges of later life stages, with new babies, with disabilities, fighting illnesses, and more.

Rehabilitation Services

Winchester Hospital offers a variety of rehabilitation services – including cardiac and pulmonary rehabilitation as well as physical, occupational and speech therapy – to help you get back to your normal routine.